Starting with iOS 11.4.1, if you use USB accessories with your iPhone, iPad, or iPod touch, or if you connect your device to a Mac or PC, you might need to unlock your device for it to recognize and use the accessory. Your accessory then remains connected, even if your device is subsequently locked.
If you don’t first unlock your password-protected iOS device—or you haven’t unlocked and connected it to a USB accessory within the past hour—your iOS device won’t communicate with the accessory or computer, and in some cases, it might not charge. You might also see an alert asking you to unlock your device to use accessories.
TechSpot.com is a technology website offering forums and more, in addition to driver downloads. Finding the driver you want to download is easy and no registration is needed. Like most driver download sites, drivers are organized by type of device. Drivers are downloaded directly from the manufacturer so they should be trustworthy.
If the USB accessory is still not recognized after you unlock your device, disconnect your device from the accessory, unlock your device, and then reconnect the accessory.
Your iPhone, iPad, or iPod touch charges as usual when it’s connected to a USB power adapter.
Allow access to USB accessories
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You can allow your iOS device to always access USB accessories, for example, if you use a USB assistive device to enter your passcode on your locked iPhone. Many assistive devices will automatically turn on the setting to allow USB devices the first time they’re connected.
- USB Network Gate offers users a full-featured software solution that provides the ability to share USB devices over a network. Make full use of your peripheral devices and print, scan, and interact with USB security dongles by sharing USB over a network.
- To find drivers for hardware that Windows refuses to recognize, open Device Manager (a search from the Start menu or Windows 8 Start screen brings it up lickity-split), right-click on the listing.
- An ASIO ® driver (v) for the MixPre Series by Ploytec is now available for download. With USB Audio Class 1 devices — that is, Windows-based computers without an ASIO driver — the MixPre Series audio recorders are capable of sending two channels of audio (L, R) and receiving two channels of audio via USB to/from the computer.
- GolfDiscount.com was founded in 1995 with the goal of becoming the premier destination for online Golf Clubs. Our unwavering focus on superior customer service has allowed us to expand our online offerings to include Golf Accessories, Clothing and so much more!
If you don’t connect to USB accessories regularly, you might need to turn on this setting manually.
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In Settings, go to Face ID & Passcode or Touch ID & Passcode, and turn on USB Accessories under Allow Access When Locked.
When the USB Accessories setting is off, as in the image above, you might need to unlock your iOS device to connect USB accessories.
Administrators can control the USB Accessories setting on supervised iOS devices using Apple Configurator or mobile device management.
A screen like below appears when this issue occurs during installation.
Click the connection type you are using below and follow the instructions to resolve the issue.
> Network connection
> USB connection
NOTE: Illustrations shown below are from a representative product and operating system, and may differ from you’re your Brother machine and operating system.
Network connection (applicable models only)
This issue may occur if the wrong connection type is chosen during installation. Click Cancel to quit the installation and run the software installation again.
When the following Connection Type screen appears, choose the connection type that you want to use.
USB connection
This issue may occur if your PC cannot recognize your Brother machine.
Check the following points:
Your Brother machine may not be turned on.
Check if the power cord is connected to your machine and PC firmly, and power the machine on using the button on your machine.
The USB cable may not connected to your machine and PC properly.
Confirm the position of the USB slot on your Brother machine and PC, and then reconnect the USB cable.
If your PC recognizes your machine, you will be able to click Next on the Connect the machine screen. Click Next and continue the installation.
This issue may be caused by the USB port where you connected the USB cable. Try connecting the USB cable to another available USB port located at the back of your PC.
Your PC may not recognize your machine.
- If the USB cable is connected to a USB hub, connect it directly between your Brother machine and PC.
- If you connected the USB cable before the installation asked you to, try the following:
- Disconnect the USB cable from your Brother machine.
- Click Cancel on Connect the machine screen to close the Installation screen.
- Put the supplied DVD-ROM into your CD-ROM drive again.
When the screen shown below appears, click Custom Installation. - Click Repair MFL-Pro Suite.
An installation tool to repair the issue will run, follow the on-screen instructions.If you do not have the DVD-ROM, click here to download the Uninstall Tool and follow the instructions on that page to uninstall the software. After the uninstallation has completed, click here to retry installing the software available for your Brother machine from the Downloads section.
- Make sure that the Device Manager recognizes your Brother machine.
- Open the Device Manager.
(Windows XP)
Click Start => Control Panel => Performance and Maintenance => System => Click Hardware tab => Click the Device Manager button.
(Windows Vista)
Click (Start) => Control Panel => System and Maintenance => System => Click Device Manager at the left side.
(Windows 7)
Click (Start) => Control Panel => Hardware and Sound => Click Device Manager under Devices and Printers section.
(Windows 8/ Windows 10)- Open the Control Panel. (Click here to see how to open the Control Panel.)
- Click Hardware and Sound => Click Device Manager under Devices and Printers section.
When the User Account Control screen appears, do the followings.
- For Users who have administrator rights: Click Continue or Yes.
- Users who do not have administrator rights: Enter the administrator password and click OK or Yes.
- Click Processor and check if AMD is shown under Processor.
- If the AMD is shown, go to Step c.
- If not, contact Brother Customer Service from the 'Contact Us' section.
- Choose View => Show hidden devices.
- Click the triangle mark or + next to Other Devices.
- Right click on the yellow mark with the Brother machine's name and choose Uninstall. Then close the Device Manager.
- Disconnect the Brother machine and restart the computer.
- After restarting the computer, retry to install the software.
We recommend using the USB 2.0 cable or the USB 2.0 port of your computer.
- Open the Device Manager.
If the computer still does not detect the machine, contact Brother Customer Service from the 'Contact Us' section.